From the moment you message us until your problem is solved. No callout fee for the quote, no surprises on the invoice.
Send us a WhatsApp, give us a call, or fill in the form. You do not need to be technical to explain it. "The tap is dripping", "the blind will not go up", "the bathroom lights are out". That is enough for us to get started.
If you have already bought the material (the new tap, the bulb, the paint roller), let us know. We will only quote the labour. If you prefer us to handle it, we can do that too.
We look at what you describe. If we need to see it, we ask for a photo or a short video on WhatsApp, without anyone having to travel out yet.
In most cases, a single photo is enough for us to know what is needed, how long it will take, and whether we need to bring specific materials. If the problem really does need an on-site diagnostic visit before we quote, we tell you up front.
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We send you the quote in writing before anyone touches anything. The breakdown is clear: labour, materials if we handle them, and estimated time on site.
If you already have the material, you only see labour. If we handle materials, every part appears with its own line and price. No hidden callout fees, no "it depends what we find when we open it up". You approve and we book it. If you decide not to go ahead, you pay nothing.
We do not send a jack-of-all-trades who does everything badly. For an electrical fault, you get a certified electrician. For a leak, a plumber with real experience of Costa Blanca installations. For your IKEA kitchen, someone who has been doing it for years.
Every professional carries valid public liability insurance and has been through our verification before their first job. Their ratings are public and real.
The technician arrives at the agreed time. If anything unexpected comes up during the work, we tell you before we keep going.
When the technician finishes, you receive the invoice the same day or the next. Clear breakdown, no surprises against the approved quote.
Every intervention includes a 30-day satisfaction guarantee. If the same fault comes back at the same spot within that window, we come back at no extra cost. No arguments, no paperwork.
If we managed the materials, the invoice includes the full breakdown with references. For agencies and managers reporting to non-resident owners, that makes justifying the spend much easier.
30-day guarantee on every job
If something fails, we come back. At no extra cost.
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